How to request a passive fire protection quote

A useful quote starts with a clear description of the problem and the outcome you need. You do not have to know which fire stopping system to specify, or decide whether a door should be repaired or replaced, before contacting Interseal. Tell us what information you have and what remains uncertain.

This checklist is for property managers, housing providers and project teams requesting survey or remedial work. If you manage several buildings, provide a separate line for each address rather than combining all quantities into a single total.

1. Describe the building and the reason for the enquiry

Include the site address and postcode, building use and whether people will remain in occupation. Explain what prompted the request: a fire risk assessment action, survey defects, refurbishment, a maintenance concern or missing records.

If a report is driving the work, quote the item references and share the relevant context. A short instruction such as “repair all fire stopping” leaves important questions about locations, quantities and access unanswered.

2. Gather the available evidence

Useful documents can include:

• Relevant survey reports and their schedules of findings.
• Floor plans, compartment drawings or a fire strategy, where available.
• A door register or a schedule of locations requiring attention.
• Existing installation, product and maintenance records.
• Clear photographs labelled with the building, floor and location.
• Details of planned changes to services or the building layout.

Send what you have, and identify anything missing or out of date. Photographs can help explain an issue but may not show concealed construction or the full arrangement. A site visit or further investigation may be needed before a firm scope can be agreed.

3. Explain how the areas can be accessed

State whether access is communal or requires resident appointments. Include key holders, escorts, permitted working hours, parking restrictions and any local induction process. Let us know about known hazards and the relevant information held by the building manager.

Where opening up is being considered, confirm who can authorise it and who is responsible for making good. Do not open concealed areas simply to obtain photographs for a quote. Agree the investigation and safety arrangements first.

Our guides to preparing for a fire door survey and preparing for a compartmentation survey explain the next stage in more detail.

4. Define the records and decisions you need

Tell us how the results will be used. You may need a survey to inform a budget, an itemised remedial proposal, a phased programme or records suitable for your asset management system. Mention your preferred building references and file formats before the work is priced.

Identify the person who can approve the scope and any changes. Include procurement dates and target completion dates, while making clear whether they are fixed requirements or preferences.

5. Compare proposals on the same basis

Check that proposals cover the same areas, quantities, access assumptions and reporting requirements. Distinguish survey work from installation, and ask how exclusions, inaccessible locations, further investigation and making good are treated. An allowance based on incomplete information should be visible as an allowance.

Once you are ready, contact Interseal with a short summary. The team can agree how supporting documents should be supplied. For local enquiries, our Nottingham and Middlesbrough office pages include contact details. Keep sensitive resident information out of the initial website form.